Vinted Users Share Anger Over Size Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its size classifications for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches similar services.
The platform has recommended to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Modifications
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update to its shipping options after backlash from users.